iLocator: Product Overview
iLocator is an ultramodern Location Intelligence Platform, designed and developed to cover all location tracking needs of Law Enforcement Agencies, Emergency Response Teams and other National Security Agencies. iLocator was developed after deep understanding of the gaps and limitation of existing LBS platforms and needs of various users and subscribers for the system. iLocator helps to capture the distress callers’ locations regardless of their handset model (Smart phone or Feature phone), telecom network type (GSM, CDMA, GPRS, 3G, 4G/LTE, voice only) and telecom infrastructure (GMLC or no-GMLC). It is capable of integrating with all telecom networks and provides a highly accurate location of distress callers in both urban and rural areas. It also reduces the time to take a call, considering majority of call taker’s time goes in pin-pointing location of distress caller. Moreover, it also removes the chance of human error as it does not depend upon the call taker’s knowledge of the area to pinpoint the location. The platform offers automated nearest dispatch vehicle identification with optimal route determination of dispatch vehicle to distress caller location on map, hence allowing the response team to reach the distressed citizen in the shortest possible time. Furthermore, the system is designed to help identify hoax calls thus enabling utilization of resources for right cause. Integration with Google Emergency Location Services for providing location of distress callers is an added advantage available with iLocator.
Need of LBS for Emergency Services
In emergencies or moments leading up to an emergency, establishing the accurate location of the people in distress is quintessential aspect of an effective and prompt rescue plan. If the location of distress caller is not automatically made available to call taker or dispatch team, it leads to delay in providing an effective and timely response to the emergency calls. It has been observed across the globe that distress callers while making call to emergency services are in a state of shock and are not always in a lucid state to respond to the operator’s questions. Therefore, most of the emergency services throughout the world try to keep these questions to the minimum. In such scenarios knowing a person’s location, not only reduces the time taken to gather the caller’s information but also gives an assurance to the caller that HELP IS ON ITS WAY! PertSol understands the importance of public safety and has conceptualized a Location Enabled Emergency Service that provides Government Agencies and other Emergency Services an instant and accurate location retrieval capability to serve the people better. PertSol is one of the very few companies in the world which specialize in providing Location Intelligence Platform for Emergency Services (iLocator) through Telecom Network regardless of subscriber handset and network type.
PertSol Location Intelligence platform has been built with the core purpose of improving effectiveness and efficiency of tracking location of callers to enable faster and timely response. This makes a solution like iLocator of paramount importance to emergency service providers like police, medical, fire and disaster rescue teams.
iLocator - Hosted GMLC
In the absence of GMLC at TSP end, PertSol proposes its hosted GMLC solution which queries the TSP’s network and locate the caller. It is an independent server which is integrated with the TSPs network over a secured communication channel to query its network to generate location of the distressed caller. It can be implemented either at TSP premise or at end of Emergency Service Provider.